![]() ![]() ![]() This problem may occur in the following situations: However, you would still be able to log on by using the Local Administrator credentials. This problem could prevent an RDP session from accessing a VM by using domain credentials. The VM cannot communicate with the domain controller (DC).There are multiple reasons why NLA might block the RDP access to a VM: Try connecting again, if the problem continues, contact the owner of the remote computer or your network administrator. This computer can't connect to the remote computer.If you are an administrator on the remote computer, you can disable NLA by using the options on the Remote tab of the System Properties dialog box. The remote computer that you are trying to connect to require Network Level Authentication (NLA), but your Windows domain controller cannot be contacted to perform NLA.The Local Security Authority cannot be contacted. However, when you try to connect to the VM by using Remote Desktop Connection, you receive one of the following error messages: You capture a screenshot of an Azure VM that shows the Welcome screen and indicates that the operating system is running. This article can help you troubleshoot authentication errors that occur when you use Remote Desktop Protocol (RDP) connection to connect to an Azure virtual machine (VM). Troubleshoot authentication errors when you use RDP to connect to Azure VM ![]()
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